Terms of Service
Updated 5/19/2026
These Terms of Service (“Terms”) constitute a binding agreement between you (“you,” “your,” or
“User”) and CSH DIREK (“Company,” “we,” “us,” or “our”) governing your access to
and use of the Company’s website, mobile application, and related interfaces (collectively, the
“Interface”).
The Interface provides access to transaction-enabled services powered by MoneyTrans and its
financial institution and service provider partners (collectively, the “Underlying Services”). By
accessing or using the Interface, you agree to be bound by these Terms and all policies incorporated
herein. If you do not agree, you must not access or use the Interface.
1. Eligibility
You represent that you are at least eighteen (18) years of age, have the legal capacity to enter into a
binding agreement, and are not prohibited from using the Interface or the Underlying Services
under applicable law. You further represent that all information provided is accurate, complete, and
current, and that you will update such information as necessary.
2. Nature of the Interface and Services
The Company provides a branded interface through which users may access the Underlying
Services. The Company does not itself provide financial services, does not act as a bank, lender, or
money transmitter, and does not hold, receive, or transmit user funds.
All financial transactions initiated through the Interface are processed, executed, and settled by
MoneyTrans and its financial institution and service provider partners. Access to the Interface and
the Underlying Services is subject to verification, compliance review, risk monitoring, and applicable
program limitations imposed by MoneyTrans and its partners. The Interface is provided on an “as
is” and “as available” basis.
2.1 Role of the Company
The Company operates solely as an access point to the Underlying Services. The Company does not
control the approval, processing, timing, settlement, classification, or reversal of any transaction. All
such determinations are made by MoneyTrans and/or the applicable financial institutions, payment
networks, or service providers involved.
The Company may rely on the determinations, classifications, and instructions of MoneyTrans and
its partners and shall have no liability arising from such determinations. You acknowledge that your
use of the Interface necessarily involves interaction with the Underlying Services and that such
services are subject to separate terms, policies, and regulatory requirements imposed by MoneyTrans
and its partners.
3. Account Registration and Security
To access certain features, you may be required to create an account and provide identifying and
financial information. You agree to complete all verification and compliance procedures required in
connection with the Underlying Services, including identity verification and fraud prevention
measures conducted by MoneyTrans and its partners.
You are responsible for maintaining the confidentiality of your account credentials and for all activity
conducted under your account. You must notify the Company promptly of any unauthorized access
or suspected security breach.
The Company may restrict, suspend, or terminate access to the Interface where required to enforce
determinations made by MoneyTrans or its partners or where suspicious or prohibited activity is
identified.
4. Transactions and User Responsibility
You are solely responsible for all transactions initiated through the Interface. You acknowledge that
transactions are subject to the rules, policies, and determinations of financial institutions, payment
networks, and service providers involved in the Underlying Services.
The Company does not control how transactions are classified, processed, or treated by such parties
and bears no responsibility for fees, charges, or consequences arising from those determinations.
Once initiated, transactions may not be reversible. You assume all risk associated with initiating
transactions through the Interface.
5. Monitoring and Control
The Interface operates within a compliance-driven environment and is subject to monitoring by
MoneyTrans and its partners.
The Company may, at its discretion or as required, delay, block, cancel, or restrict transactions or
access to the Interface in order to enforce compliance requirements, mitigate risk, or respond to
determinations made by MoneyTrans or its partners. Such actions may be taken without prior notice
where necessary.
6. Prohibited Use
You may not use the Interface in violation of these Terms, applicable law, or any policies governing
the Underlying Services. Prohibited activity includes fraud, misuse of payment methods, submission
of false information, attempts to circumvent verification or monitoring systems, or any conduct that
exposes the Company, MoneyTrans, or their partners to risk.
Violation may result in immediate suspension or termination of access and may be referred to
financial institutions or authorities.
7. Third-Party Services
The Interface depends on third-party providers, including MoneyTrans, financial institutions,
payment processors, and compliance vendors. The Company does not control and is not responsible
for the performance, availability, or decisions of such parties. Your interactions with such providers
are governed by their respective terms and policies.
8. Disclaimers
The Interface is provided without warranties of any kind, whether express or implied. The Company
makes no representation regarding the approval, processing, or outcome of any transaction or how
such transactions are treated by financial institutions or payment networks. The Company does not
guarantee uninterrupted or error-free operation of the Interface.
9. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental,
consequential, or special damages, including loss of funds, profits, or data. The Company’s total
liability for any claim shall not exceed the amount paid by you to the Company, if any, during the six
(6) months preceding the event giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages,
losses, or expenses arising out of your use of the Interface, your violation of these Terms, or your
violation of applicable law.
11. Regulatory Environment
You acknowledge that the Underlying Services operate within a regulated financial ecosystem. The
Company may modify, restrict, or discontinue access to the Interface as necessary to comply with
applicable law, financial institution requirements, or payment network rules. Such requirements may
override any expectation of availability or functionality.
12. Suspension and Termination
The Company may suspend or terminate access to the Interface at any time, including where
required to enforce compliance requirements or where violations of these Terms are identified.
Termination does not relieve you of obligations incurred prior to termination.
13. Dispute Resolution and Governing Law
These Terms shall be governed by applicable law as determined by the Company. Any dispute
arising out of or relating to these Terms shall be resolved through binding arbitration, and you waive
any right to a jury trial or class proceeding to the extent permitted by law.
14. Modifications
The Company may update these Terms at any time. Updates become effective upon posting.
Continued use of the Interface constitutes acceptance of the revised Terms.