Acceptable Use Policy
Updated 5/19/2026
This Acceptable Use Policy (“Policy”) governs all use of the CSH DIREK interface
(the “Interface”), including any access to services powered by MoneyTrans and its financial
institution and service provider partners (collectively, the “Underlying Services”).
This Policy is intended to ensure that all activity conducted through the Interface complies with
applicable law, financial network requirements, and the compliance standards applicable to the
Underlying Services. This Policy forms part of the Terms of Service. Any violation constitutes a
breach and may result in immediate enforcement action.
You are solely responsible for ensuring that your use of the Interface and the Underlying Services
complies with all applicable laws and regulations.
1. Scope
This Policy applies to all users of the Interface, including individuals, businesses, and any party
accessing or using functionality made available through it. It applies to all activity conducted through
the Interface, including any transaction initiated, processed, or facilitated through the Underlying
Services.
2. Prohibited Activities
You may not use the Interface in connection with any activity that violates applicable law, regulatory
requirements, or financial network rules.
Prohibited activities include:
(a) Illegal or Restricted Activity. Use of the Interface in connection with unlawful goods or
services, controlled substances, stolen property, unauthorized access tools, weapons or regulated
components, counterfeit goods, intellectual property infringement, or fraudulent financial programs.
(b) Fraud or Misrepresentation. Activity involving false, misleading, or incomplete
information, misuse of identities or payment credentials, attempts to circumvent verification or
monitoring systems, impersonation, or operation of deceptive or fraudulent schemes.
(c) Regulatory Evasion. Attempts to evade legal or regulatory oversight, including unlicensed
financial activity, structuring transactions to avoid detection or reporting, or activity involving
sanctioned individuals, entities, or jurisdictions.
(d) Unsafe or Non-Compliant Commerce. Transactions involving goods not in the
possession or control of the seller, undisclosed third-party processing, or business models presenting
elevated risk without appropriate disclosure or approval.
3. Activities Requiring Prior Approval
Certain categories of activity may only be conducted with prior written approval and may be subject
to enhanced review.
These may include transportation services, charitable or donation-based activity, high-value goods,
marketplace or platform models, multi-level marketing structures, and services involving user-
generated or publicly distributed content. Approval may be conditioned, limited, or withdrawn at
any time.
4. User Responsibilities
You are responsible for ensuring that all activity conducted through your use of the Interface is
lawful, properly disclosed, and consistent with this Policy. You must provide accurate information,
comply with applicable AML, sanctions, and financial network requirements, and avoid conduct that
may impair the integrity or security of the Interface or the Underlying Services.
5. Monitoring and Enforcement
Activity conducted through the Interface is subject to monitoring by the Company, MoneyTrans,
and their respective partners.
The Company may, at its discretion or as required, suspend or terminate access, delay, block, or
restrict transactions, request documentation, or take any action necessary to enforce this Policy or
comply with applicable requirements. Such action may be taken preemptively, including prior to
completion of a transaction, where risk indicators are identified or where required to comply with
legal, regulatory, or network requirements. Action may be taken without prior notice.
6. Enforcement Measures
Violations may result in suspension or termination of access, restriction of activity, withholding of
funds to the extent permitted by applicable rules, referral to financial institutions or regulators, and
pursuit of legal remedies.
7. Relationship to Other Terms
This Policy operates in conjunction with the Terms of Service and other applicable policies. In the
event of conflict, the Terms of Service shall control unless otherwise required by law.
8. Updates
The Company may update this Policy at any time. Continued use of the Interface constitutes
acceptance of the revised Policy.